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Delivery and postage terms and conditions

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Dear Customers,

please be aware that the dispatch of articles may sometimes take longer than you are used to for internet mail order deliveries. Naturally we do our best to complete orders as quickly as possible, however due to our performances in Wuppertal and our touring commitments delays may occur. Please take this into consideration when ordering (in the case of birthday or Christmas presents for instance).

Thank you for your understanding,

Tanztheater Wuppertal Pina Bausch




Tanztheater Wuppertal Pina Bausch uses carbon-neutral delivery via DHL. Post and packaging costs are calculated according to the total weight and destination country. They can be determined using the shipping fee calculator.

For customers that live in Wuppertal or in the region we are now offering the possibility to pick up your purchases from the Wuppertal Opera House. In this instance no shipping charges would apply.

Please ensure that the delivery address and invoicing address for your order are complete and free of errors so that delays in delivery do not occur. We will be forced to bill twice for post and packing for orders which we are unable to deliver due to inaccurate addresses.

The maximum delivery weight, including packaging materials is currently 31.5 kg. If your order exceeds this figure, please contact us.

Delivery within Germany:
We will deliver to the desired address within Germany by post or DHL. If delivery in instalments is necessary (we reserve this right), this will proceed automatically and without additional cost to you. Delivery will proceed as long as stocks last. If an article is unavailable, we will inform you without delay and state the approximate delivery date where possible. Please notify the postal service or delivery firm of incomplete deliveries and damage during transport within twenty-four hours. This is essential before any compensation can be claimed.

International delivery:
The Tanztheater will deliver your order to the desired address in selected countries worldwide via DHL (please consult the post and packing costs calculator for each respective country). Delivery will proceed as long as stocks last. If an article is unavailable, we will inform you without delay and state the approximate delivery date where possible. Delivery will be in the form of an insured packet. Please notify the postal service or delivery firm of incomplete deliveries and damage during transport within twenty-four hours. This is essential before any compensation can be claimed.

If your country does not occur on our list, please send us an email before completing your order.

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